The operational landscape for SMEs has permanently changed. What started as pandemic-era survival tactics have crystallised into the new way of doing business. But are you keeping up?

In The State of Operations in SMEs, we unpack the three forces reshaping how small and medium enterprises work in 2026:

🤖 AI is no longer optional — 76% of SMEs are now using or actively exploring AI, up from 40% just a year ago. We break down where it's delivering real results and where businesses are wasting money.

🏠 Hybrid work has settled — with 330 million people working remotely worldwide, the question is no longer "should we?" but "how do we do it well?" We share the formula that's actually working for smaller teams.

⚡ Automation is compounding — 96% of SMEs using AI report a very positive impact, with measurable cost savings and productivity gains. We show you exactly where to start for the fastest ROI.

Plus, you'll get:

• A breakdown of the 2026 workforce dynamic and the skills gap challenge
• Five actionable recommendations you can implement in the next 12 months
• Real data and sourced research

This is a strategic briefing for founders, MDs, and ops leaders who want to know where the market is heading — and how to get there first.

Access by filling in the form above.